Terms of sale

Terms and Conditions of Sale

Trading as: AI Betrix (a trading name of AI Betrix UK)

Trader status: Sole trader

Business address: Private — correspondence address available on request

VAT status: Not currently VAT registered

Last updated: 15 October 2026

These Terms govern sales made through sell.aibetrix.uk and any related channels.

AI Betrix is a trading name, not a separate legal entity. The contract is with

AI Betrix UK trading as AI Betrix.

They apply to both consumers (B2C) and business customers (B2B). Clauses

marked [B2C only] or [B2B only] apply to that group only. Where a clause

is unmarked it applies to everyone.

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1. Our contract

1.1 These Terms form the contract between AI Betrix UK trading as

AI Betrix ("we", "us") and you ("the Customer") for the sale of AI bots,

software, templates, and related digital products and services.

1.2 Placing an order is an offer to buy. We accept your order by sending a

confirmation email. A binding contract is formed only on that confirmation.

1.3 [B2B only] These Terms apply to the exclusion of any terms in your

purchase order. We accept no liability for your breach of your own terms.

2. Products and licence

2.1 Products are supplied as a non-exclusive, non-transferable licence to use

the software for your own internal business or personal use, unless a written

reseller/OEM agreement says otherwise.

2.2 You may not resell, sublicense, reverse-engineer, decompile, or redistribute

the product, or use it to offer a competing service, without our prior written

consent.

2.3 We may update, modify, or discontinue features. We do not guarantee

perpetual availability of any specific product.

3. Pricing and payment

3.1 Prices are shown at checkout. We are not currently VAT registered, so no

VAT is added to prices unless we become VAT registered and state otherwise at

checkout.

3.2 Payment is taken in full at the point of order via Stripe or PayPal.

3.3 We may refuse or cancel an order for fraud, pricing error, or payment

failure, refunding any amount taken.

4. Delivery

4.1 Digital products are delivered instantly or by email/link after payment

clears.

4.2 We are not liable for late delivery caused by your email/spam settings or

payment processor delays outside our control.

5. No guarantee of results

5.1 AI bots and automation tools are provided to assist your operations. We make

no guarantee of income, sales, leads, or business outcomes. Any figures,

demonstrations, or testimonials are illustrative and not a promise of results.

5.2 You are responsible for using products lawfully and in compliance with the

terms of any third-party platforms (e.g. social networks, marketplaces) and

applicable law (including marketing, data protection, and consumer law).

6. Warranties

6.1 We warrant that digital products will, on delivery, substantially conform to

their described description and be of satisfactory quality and fit for purpose.

6.2 [B2B only] To the maximum permitted by law, all other warranties,

conditions and representations are excluded, and the Consumer Rights Act 2015

provisions that apply only to consumers do not apply to business customers.

7. Liability

7.1 Nothing in these Terms excludes or limits liability for death or personal

injury caused by our negligence, fraud, or any liability that cannot lawfully be

excluded.

7.2 [B2C only] Our liability is limited to the price paid for the product.

7.3 [B2B only] We accept no liability for any indirect or consequential loss,

loss of profit, revenue, goodwill, or data. Our total aggregate liability is

capped at the amount paid by you in the 12 months before the claim.

8. Third-party tools and affiliates

8.1 Some products integrate with third-party services; your use of those services

is governed by their terms.

8.2 Where we earn affiliate commission on third-party products we recommend, this

is disclosed. Recommendations are not a guarantee of those products' performance.

9. Data protection

9.1 We process personal data in line with our Privacy Policy, in accordance with

the UK GDPR and Data Protection Act 2018.

10. Suspension and termination

10.1 We may suspend or terminate access where you breach these Terms, misuse the

product, or fail to pay. No refund is due for termination caused by your breach.

11. General

11.1 Entire agreement: these Terms (plus our Privacy and Refund Policies) are

the whole agreement.

11.2 Assignment [B2B only]: you may not assign this contract without our

consent; we may assign it to a successor in the business.

11.3 Severance: if any clause is unenforceable, the rest continues.

11.4 No waiver: our failure to enforce a clause is not a waiver.

12. Law and jurisdiction

12.1 These Terms are governed by the law of England and Wales.

12.2 [B2B only] The courts of England and Wales have exclusive jurisdiction.

12.3 [B2C only] Nothing affects your legal rights, and you may also bring

claims in your country of residence if required by law.

13. Complaints and contact

13.1 Contact us at support@aibetrix.uk to raise a complaint. We aim to respond within

30 days.

13.2 [B2C only] You may escalate an unresolved complaint to an Alternative

Dispute Resolution (ADR) entity or to Trading Standards / Citizens Advice.